By: Scott Reed On: February 25, 2016 In: Business Comments: 0
ComicSans

As the mantra goes: the customer is always right. And that’s true, it is. 

If you are paying X amount of pounds for us to work for you, we will do what you want (within reason!) until you are happy. But there are things you can avoid saying so not to make your friendly designer want to lie down in a dark room and have a little cry…

I know a bit of design. I’ve done this in Word to show you…

Ideas are good, Clipart and Comic Sans aren’t so good. As has been suggested elsewhere ‘the only people who should be using Comic Sans are nine year olds writing poems about unicorns’. This is fact.

I’ll know what I want when I see it…

Perfect. We should get there in 20 years or so. I’ll crack on.

There are loads of images you can use on our website…

That is fine, for your website. A teeny tiny low resolution image will not look super on an A1 poster. Unless you’re going for the blurry, pixelated look?

Any chance of this being done by tomorrow?…

There is a chance, if I don’t go to bed tonight and you’re willing to pay a bit more than Back Bedroom Barry charges for a flyer. Sleep is for the weak.

But it’s just a simple cut and paste…

If only, if only. Sometimes the simple stuff takes AGES. Design can be a bit chaos theory-esque. Change one little thing and the whole job needs amending. Welcome to our world.

I don’t know exactly what I want, I’m just after a ballpark quote…

Trouble is, that can be an awfully big ballpark. A four page leaflet can turn into a 40 page brochure. A simple website can turn into an all-singing all-dancing e-commerce megasite. Give us a bit more of an idea so we can do the same for you.

Can you do it for free?

We could. But we’re not your mum. We’re reasonable and flexible but we’re also experienced, professional and have bills to pay. Thank you.

Saying all that though, in truth we humbly think our friendly customer service often sets us apart from many competitors. We aren’t 100% happy until you are – that is our ethos. Also, if you bring us biscuits we pretty much forgive everything…

SR

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